Callback Method:
Instructions for Call Back Over Phone (ANI)

For more information please contact your sales agent.

Step 1 - Registration

Every new phone number will need to be registered before using call back.

2 easy ways to register:

  1. Web Registration - enter account number, PIN and phone number in the web form found in your panel.
  2. Mobile Registration - call the access number provided in your panel. 
  • Call the Access Number
  • Listen for at least 1 ring, hang up and wait for call back.
  • If your account is not already registered, you will need to enter your account number and PIN.  You will need to register only once.
  • If registered, simply enter destination phone number with country code / area code / phone number.  

If you have already registered using SMS, WAP or WEB Call back, you do not need to register again.


Step 2 - Make Calls

  1. Dial one of the callback access numbers provided in your panel.
  2. Listen for at least 1 ring and hang up and wait for call back.
  3. Pick up the hand set on the callback and listen for a 'BEEP'.
  4. Enter in the destination number you wish to call follow by #. Example - 9654435676#

Enhances Functions when using your phone:

  1. Enter ' *12 ' for recharge from coupon
  2. Enter ' *13 ' for balance play
  3. Enter ' ** ' to change registration to a new account
 
Call Back Over SMS/Text

For more information on Call Back please contact your Sales Agent.

Step 1 - Registration

Every new phone number will need to be registered before using call back.

  1. Web Registration - enter account number, PIN and phone number in the form above.
  2. Register Accountenter ' reg ' to register account to ANI from SMS.  Example - reg 098444532678

If you have already registered using ANI, WAP or WEB Call back, you do not need to register again.


Step 2 - Make a Call

  1. Send a SMS text message to the access number.
  2. Text the message - cb XXXXXXXX where XXXXXX = the phone number. For example: cb 9654435676

SMS Call back Enhanced Functions:
  1. Recharge - enter ' rec ' to recharge account with valid coupon code. Example - rec 098444532678
  2. Register Account - enter ' reg ' to register account to ANI from SMS.  Example - reg 098444532678
  3. Register Account for Friend - enter ' reg ' to register account to specific phone number provided in text(format country code plus number).  Example - reg 098444532678 9654435676
  4. Callback - enter ' cb ' to initiate a callback call to the cellphone that sent the SMS. Example - cb 9654435676
  5. Callback for Friend - entercallback ' to tell callback to bill the account associated from the SMS sender and to call back to a friends number.  Example - callback 9658871122 (friends phone number)
  6. Bridge 2 Calls Together -  enter ' bc ' to tell callback to bill the account associated from the SMS sender and to call 2 different numbers and bridge them together.  Example - bc 9654435676 9658871122 (friends phone number)
  7. Disable (remove) Account - enter ' disable ' to remove the phone number that sent SMS from being assigned to a callback account.  Example - disable 9654435676
Web Call back - Make a Call:
  1. Enter the phone number you want to call in 'My Friends Phone Number' field. Click CALL.
  2. The callback system will ring your phone number and connect to your friends phone number automatically.